Trueman House, Castle Street, Farnham Surrey GU9 7HR

WHAT OUR CLIENTS HAVE TO SAY…

I’ve just used James Grundy to sell my late parents’ house. The service was excellent from start to finish. When James valued the property he was so enthusiastic, helpful, and very knowledgeable of the area. Once the sale was agreed he progressed the sale through to completion, always efficient, keeping me updated, and providing the best service that I could have hoped for. Independent estate agents are worth their weight in gold, and I highly recommend James Grundy. He was a joy to work with. Mr H

Dear James. Just wanted to say a huge thank you for the way you dealt with us throughout the process. Incredibly professional and helpful the whole way through. Mr F

Utterly brilliant service from this lovely independent agency. Small team so you always know who you are talking to. Very responsive indeed and just handled a sale and purchase for my dear elderly friend. Excellent all round. Highly knowledgeable about the Farnham market, just lovely. Thank you. Mrs B

We used Trueman & Grundy to sell our house. From the moment we called you to the final completion you were excellent. Great communications, super quick delivering photos, viewings & the whole process was made easy! Would definitely recommend you. Mr M

Having dealt with a number of estate agents in Farnham and surrounding areas, Trueman & Grundy is undoubtedly the best. James Grundy is great at keeping all parties up to date and timelines on track, as well as being an expert on the local market. I would thoroughly recommend to anyone looking to buy or sell. Mr C

Thank you James for all the work you have personally put in to making this happen on our sale. I would recommend Trueman and Grundy without a doubt. Mrs Y

Just to say a big thank you for all the help you gave me purchasing my bungalow  Your advice was invaluable and you have been completely supportive and endlessly patient. Bless you. Mrs G

Thank you so so much James, I can’t believe our sale has gone through. I want to say that we wouldn’t have reached this stage without your persistence and going that extra mile for us. Thank you. Mrs B

Dear James.

Your colleague Roger very kindly showed us around a property on Saturday. I would first like to say that in all our time of working with estate agents ( 4 house moves, countless rentals before and probably 100+ viewings in total) we have never dealt with as competent an agent as Roger. His knowledge  both of the seller as well as the property itself was outstanding – right down to land ownership, age of the property, original features and likely work required to modernise the property- he is a credit to your company. If we come to sell in the Farnham area in the future we will without doubt choose yourselves as our estate agent. Mr/s F.

We received the good news from our solicitor this morning. I’m glad we chose the right agent to sell our property! Thank you for all your efforts to make it a smooth process. Mr B

Dear James and Roger.

To achieve the move of our dreams in these extraordinary times is almost too much for us to comprehend. So thank you for being so excellent from before lockdown to completion with the sale of our house. Mr/s T

I highly recommend Trueman & Grundy. We accepted an offer on our house on the day it was announced we were going into lockdown so not the most straightforward of times to be selling a house. Throughout lockdown, the team were always available and always responded promptly to calls and emails. When we encountered a hitch with our purchase Ian gave us some fantastic advice which helped resolve the situation and enabled the purchase to proceed. Although we were in a chain of six, Ian’s experience, knowledge and work behind the scenes with other agents in the chain definitely helped to keep things moving.  If you are looking for an agent that tells it as it is, always does what they promise, provides reassurance when needed together with a dose of good humour, then look no further than Trueman & Grundy. Mrs J

It was a real pleasure having Ian, James and Roger handle the recent sale of our house. It is clear that they are passionate about what they do and we really appreciated their hands on and personal approach. They went out of their way to answer any questions we had and ensure we were kept up to date with progress with the sale. Definitely recommended. Mr A

Dear James. Thank you very much for your professionalism and help during the sales process. It was a pleasure to meet and work with you. The whole process went well considering the very difficult times that we are in at the moment and we achieved the sale. Mr C

The Best Estate Agents in Farnham. James and Ian don’t just know how to sell properties they know how to build good relationships with their clients. My husband and I have bought and sold houses and a flat with them and would never go anywhere else. For that reason we have no hesitation in recommending them to anyone looking to buy or sell a property. Mr/s W

Great Estate Agents. Needed my house sold quickly and this is exactly what they did. Great communication from start to finish. If your looking to sell your house with great service use Trueman & Grundy. Mr W

Roger Pearson handled our sale. He was super efficient, very personable and always responded to my emails, phone calls and impromptu visits to the office. On the odd occasion when Roger wasn’t available both James and Ian always knew the current state of play. I would have no hesitation in recommending Trueman & Grundy or using them again. Mrs P

Dear James and Roger.

We would like to thank you both very much for the quick and efficient way you sold The Manor House. Even towards completion when things were getting fraught and frustrating you were both so calm and unflustered which was very helpful and reassuring. We were always extremely pleased it was Trueman & Grundy acting for us and we wish you luck for the future. Mr/s T

Dear James and The Team.

Thank you so much for all your help,  reassurance and plain hard work in selling our house. I will miss the daily updates and still can’t believe we got there in the end. Many thanks Mr/s M

I would highly recommend Trueman & Grundy, having had a very good experience with them purchasing our new house in Farnham. We mainly dealt with James Grundy who was helpful, professional and friendly throughout the whole process and his communication between all parties helped things run as smoothly as possible. Mrs P

Dear Roger.

You really are an Estate Agent in a billion and I am so glad that I chose you to represent me to sell my home because you’ve been my rock throughout this long drawn out process. Ms B

I cannot recommend the team at Trueman & Grundy highly enough. They are professional and efficient having managed the sale of my late mother’s home with sensitivity and care. There was nothing that was too much trouble for them whilst keeping me well informed every step of the way. Look no further for an excellent Estate Agent in Farnham! Mrs Y

I have moved 12 times in the past 35 years and Trueman & Grundy are simply the best Estate Agents I have ever employed to sell my houses. Their attention to detail from valuation to completion is exceptional, it is like having your own PA during the process. We had eight in our chain and without them working on our behalf, I don’t think it would have happened. I would thoroughly recommend Trueman & Grundy Estate Agents in Farnham if you are looking to sell your property. Mr T

We would like to thank you for selling our home. We would highly recommend you, you were FAB. Mr and Mrs B

I have just sold my house with Trueman & Grundy and I couldn’t be happier. Ian was brilliant. He was honest with the pricing of our property, which lead to a quick sale. Ian chased solicitors and was fantastic mediator to quickly agree a completion date. Highly recommended. The best sale I have had. Miss E

We have just sold our house through Trueman & Grundy and the process was so easy throughout. Everything was done quickly and efficiently and our house was sold in a week! They were quick to respond to all emails and calls and made the process stress free! Thank you so much! Miss G + Mr W

Dear James and Ian.

Thank you for all your help and expertise in getting our first property development sold. Very much appreciated. Mr W

Dear James.

You have been amazing. Thank you for your patience these past few weeks and all your hard work with our purchase. Mr and Mrs P

Dear James.

Just a quick note to thank you most sincerely for all you have done to guide us through the tricky business of selling a really old cottage. We had our moments, but looking back it all went as smoothly as it possibly could. You are the most dedicated and efficient professional and we were extremely fortunate to have had the benefit of your guidance. Thanks once again James for everything. Mr/s R

James, I can only say without contradiction that you have always been the perfect Estate Agent  over the last 28 years. Even if I had written the ‘job description’ myself you have always surpassed it. Your honesty, integrity and intrepid wish to get the job done has been the key to your success. I have had the privilege of working with you on the sale of our new homes and on a personal level. When you finally hang up your boots, they will have broken the mould. Mr A

Thank you so much Ian for your help with everything. You are a star. I couldn’t have done it without you. Miss G

Dear James.

I  still can’t thank you enough for all your work on our behalf.  We were more than fortunate to have such a relatively easy sale with hopefully, a long and happy ending all round!

I would strongly recommend Trueman & Grundy as Estate Agents. As a small firm their personal contacts with clients is sympathetic, realistic and friendly. No problem ever seems too small and they are readily available to deal with issues. The sale of a home is never easy but Trueman & Grundy give a huge feeling of support and insight at what can be a difficult time. Viewings are conducted with respect and courtesy which is very helpful.

May you continue to thrive and be popular as you all deserve it!  Mrs B

 

 

Hi James. Apologies for not being in touch sooner, it has been a bit hectic. Thanks for all your help making the sale of our house in Frensham happen. Hope to see you soon and I wouldn’t hesitate to recommend you to others. Mrs B

Dear Ian.

Thank you for your smooth and efficient handling of the sale of our flat in Trafalgar Court.

I was very glad to have you as my agent and would not hesitate to recommend you to others. Dr R

I would  like to say how professional and hard working these guys are at Trueman & Grundy. After a few house moves dealing with other estate agents I was beginning to lose confidence in the profession. But these guys have restored my faith in them. A special thank you to Roger Pearson who dealt with my sale from start to finish and kept me up to date on the smallest of details at all times, he made the house move fun like it should be but was extremely professional too. We would recommend Trueman & Grundy to everyone. Thanks guys.

Dear James.

Now that we have finally settled in, I wanted to pass on our thanks to you and your team for all your help, guidance and swift responses to our queries during our purchase in Farnham. We really appreciated all the times you allowed us to view the property and how swift this sale went through. Thanks again for your support, we would definitely use and recommend Trueman & Grundy to any friends etc- although we personally don’t intend to move again any time soon. Mr and Mrs E.

All that remains is to thank both of you for all that you have done since we first met in June of last year. From the moment that you provided us with a valuation, at very short notice, until the completion of the sale you could not have been more helpful, friendly, efficient and professional. You have gone more than ” the extra mile ” on a number of occasions in looking after us and the house and we are truly grateful to you for all that you have done. You are a great team whom we would wholeheartedly recommend. Mr/s T

It has been an absolute pleasure doing business with you James.  The whole company has been delightful to work with and both mum and I have much appreciated your particularly personable, professional and kind approach in selling her house.  We are happily recommending Trueman and Grundy to our friends.  – Mrs B and Mrs M

Dear Mr Grundy,

Thank you very much indeed for selling my late mother’s property.

I would like to thank you for your professionalism throughout and for your many hours of hard work, which resulted in us receiving seventeen offers!  With best wishes, Mr P

Thank you – fantastic estate agents – for helping me to live in my dream home! – Mrs E

Dear Ian,

This is indeed a very happy ending to all your dedication and hard work.  Thank you for your patience, good humour and French! – Mrs H and Mr W

Dear James

Thank you for all your efforts, it’s most appreciated, you’ve helped to make the whole process effortless but I know that under the water you’re paddling like mad.

I’ll certainly recommend Trueman & Grundy to friends and associates and I’ll have no hesitation in appointing you again in the future.

Again, thank you for your help and advice. – Mr P

 

Team Trueman and Grundy Hi, quick message to say thanks for all your professional support in getting 23 Whitmore Green, Farnham sold so quickly.  If only all house sales were this straightforward. – Mr W

Thank you to Farnham’s best estate agent Ian Trueman for working tirelessly and making it possible.  Other estate agents failed miserably whereas Trueman & Grundy sold our old house not once but twice!

Mr & Mrs R

We would like to say an enormous thank you to both of you for all your hard work, you have been brilliant…it’s been quite a journey. – Ms H & Mrs H

 

To All at Trueman & Grundy.  Just to say thank you, it’s been tough at times but you have all been wonderful.  The best estate agents in Farnham!  Best wishes – Mrs H

Thank you for all the support and encouragement you gave us over the past few months.  We are absolutely thrilled with the house, it is out dream come true! – Mr & Mrs E

Simply to say the biggest thank you for all your help with not only selling the house but sorting out and chasing the solicitors and helping to make sure the whole process went through as quickly as possible.  You took so much stress away from me.  Thank you so much. – Mrs S

We were delighted with the service Trueman & Grundy provided, they were realistic, friendly and helpful.  James took some really excellent photographs which showed the property in its best light.

Ian and James were on hand to offer advice when required and kept in touch with our solicitors and the estate agent through whom we were buying. – Mr A

My thanks for all your endeavours which are greatly appreciated.  Your calm professionalism and communication is rare and valued. – Miss B

James at Trueman & Grundy made me completely re-think my opinion of estate agents: his entire approach was professional and maintained clear communications between all parties throughout the process, facilitating a straightforward, swift sale and purchase for us.  Trueman & Grundy sold our house within days of going on the market and helped us to buy through them without any dramas or issues what-so-ever.  If any chasing of solicitors or others involved in the transactions was required, James Grundy was proactive, often helping us to plan ahead so everything could proceed smoothly.  Everyone always says that moving house is more stressful than divorce – although it wasn’t an enjoyable couple of months, Trueman & Grundy certainly facilitated a trouble-free journey for us.  Thank you. – Mr & Mrs H

I would like to thank both Ian and James for looking after me so well in my sale process, it was much appreciated. – Mrs S

Thank you so very much for helping us to sell our house.  We never could have put all the pieces together to facilitate our move without your advice, expertise and pro-active help.  You often went above and beyond the call of duty and provided the best service we’ve ever had from an estate agent and we’ll definitely recommend you to others. – Mr and Mrs E

Just a quick email to say thank you.  Thank you for all your help, I couldn’t have asked for a better estate agent when buying my first home. – Mr M

Thank you James and Ian for working so hard doing not only your own job but other peoples as well.  It has been an interesting experience!  If ever I am in a position to recommend you I will do so unreservedly.  Your professional approach and handling of this deal has impressed us all.  Difficult business becomes a little easier when you are working with good people and that has definitely been the case.  Once again thank you. – Mr F

You did a most professional job selling our house and many thanks for letting me pop into your office on all those occasions for coffees and updates. – Mr and Mrs W

If I were to sell a house again in the Farnham area, I would certainly use Trueman and Grundy.  James Grundy gave me a realistic price that I might expect, a competitive rate of commission, introduced buyers very quickly, liaised with the whole chain throughout the process and kept me abreast of all the developments through to a successful completion. – Mrs B

A big thank you for all your help in my sale and purchase through your company.  You have all been so kind and caring it is much appreciated.

Thank you so much for all your help in difficult times.

Thank you for your impeccable business approach whilst dealing with the sale of our home. Your enthusiasm is a recipe for living, don’t stop.

It has been quite a journey.  I really appreciated your clear, effective communication and good professional advice during those times when significant problems arose, so they were resolved quickly.  Many thanks for your great support.

You promised professionalism and a personal touch and you kept that promise all the way.

You have been our soul mates from start to finish.

When I needed that crucial advice and steady reassurance you were always there.

I am grateful for the effort you have put into not just the sale of the property but these other issues following the exchange of contracts.  I appreciate the high level of service your company has provided.

Thank you for your help in getting our purchase through.  We also appreciate your willingness given at all times. I am sure your business will flourish because of it.

I appreciate your discretion and your sensitive approach.

We would like to thank you so much for all the help you gave us in selling our house.  It has been a pleasure working with you both throughout the process.  From the initial communications through to the successful sale of our house you put us at ease, kept us informed and made the process less stressful than we anticipated it could have been.  All of this through your good humour and professional expertise.  We would have no hesitation in recommending your services.

I have been delighted with the service provided by your firm and would express my appreciation once again.

We were very impressed by the enormous efforts made by you to bring about a satisfactory conclusion and thank you both for all your help.

Thank you so much for all the extra leg work you did for me over the last few weeks, it was really appreciated and I am looking forward to coming to see you for a celebratory drink.

Trueman & Grundy have restored my faith in Estate Agents and I wouldn’t hesitate to recommend your company.

Supreme service.  A rare agent who chases without being chased.

Very helpful and friendly.  Efficient and speedy.

The service was great.  We would certainly recommend and use Trueman & Grundy again.

Thorough and informative.

Total satisfaction.

Well we have now landed in our new home.  Just to catch up and I wanted to say thank you for your excellent service and for a smooth sale. I hope our solicitor has paid you? – Mrs L

Just a very belated note to say thank you for all your help and that it was a pleasure dealing with both of you – we found your open realistic approach a great relief amidst the stresses and strains of house moving. – Mr & Mrs P

A small acknowledgement for your impeccable business approach whilst dealing with our sale.  Your enthusiasm is a recipe for living.  Don’t let people dampen it. Thank you. – Mrs C

I wanted to say thank you for chasing our purchase the way you did.  It did seem that you were the only ones working hard for everyone and we really appreciate it.  Thank you for everything. – Mr & Mrs H

Thank you for opening up the house – my visitors thought you were so charming (so unlike any other Estate Agent they said and I wholeheartedly agree!!).

Thank you for your sterling efforts in getting dad’s house sold as we were getting despondent with the many knock backs.  Just so glad you took us on and out of the hands of previous agents who were rubbish and you got us much more money. – Mr P

I am delighted that completion has now been achieved and very much appreciate your energy and professionalism in both obtaining a good buyer and ensuring such a smooth path to a successful sale. – Mr J

Many thanks for your support and help in our search for a property.  We would unhesitatingly recommend Trueman & Grundy as agents as we always found the service very professional, helpful and honest.  Thank you. – Mrs D

Excellent news.  Thank you so much for all your kind assistance and hard work.  I really appreciate all the support in getting my Mother moved.  I am very impressed with your professionalism and patience. – Mrs R

Your upbeat attitude to us has been both generous and uplifting. – Mr & Mrs C

A short note to say a million ‘Thank You’s’ for all your care, efficiency and communication which was way beyond the call of duty.  You are The Best Estate Agent in Farnham.  Thank you for all your help in stressful times. – Mrs S

It has been quite a journey since I started to market my property.  I have most appreciated your clear, effective communication and good professional advice during those times when significant problems have arisen, so they could be resolved quickly to progress the sale.  Many thanks for your great support. – Mr D